For dental practice owners and groups

Fix the work. Then add AI.

Your team is losing hours to re-keying, chasing and workarounds. AI will not fix that on its own. Fixing the workflow will.

Dr Randeep Gill
01The problem

Most practices are buying tools before fixing the work.

New software gets layered on top of old workflows, and the team ends up doing the same job in more places.

Re-keying

The same patient or appointment details typed into the diary, the comms tool, the payment system and a spreadsheet.

Chasing

Recalls, unconfirmed appointments and outstanding balances handled by memory and sticky notes rather than a reliable process.

Guesswork

Key numbers like failed appointments and chair utilisation take a spreadsheet to find, so decisions wait or rely on gut feel.

02The scorecard

Is your practice AI ready?

Ten questions. Three minutes. Know where you stand, and see your two quickest wins. Nothing is stored on this page.

03How I work with practices

The Practice Redesign Partnership.

A monthly partnership for owners who want a calmer, better-run practice. Practical, vendor-neutral and measured against a baseline from day one.

Month 1

The Diagnostic

We map your three costliest workflows, such as new patient journey, recalls and admin, set a baseline and agree what to fix first.

Every month

Strategy and fixes

A monthly session, one workflow redesigned every quarter, and independent advice on which tools to buy, drop or connect.

Every quarter

Value review

We measure progress against your baseline, so you can see exactly what the partnership is returning.

Three founding places available
04Questions

Good to know.

Do you need access to patient records?

No. I work on your processes, systems and management information. Patient data stays where it is. See the privacy policy for how enquiry details are handled.

Are you insured?

Yes. RIG Enterprises Ltd holds professional indemnity insurance for its consultancy and advisory work. Details are available on request.

Are you independent?

Yes. I am independent of any vendor. I advise a small number of dental technology companies on UK market entry. I take no referral fees or commissions, I never recommend a client's product without disclosing the relationship, and I work with only one company in any product category. Your interests come first: if they ever conflict with other work, I step back from the other work.

Is this only about AI?

No. Most of the early value comes from fixing and connecting what you already have. AI comes in where it will genuinely pay back.

What does it cost?

The Diagnostic is a fixed fee, followed by a monthly retainer. I will share pricing on your review call once I understand your practice.

How much of my team's time does it take?

Very little. Most of the work happens with you or your practice manager, with short sessions planned around clinical time.

05Next step

Start with a 20-minute review.

Tell me about your practice and the one thing that frustrates you most. I will reply personally.

[email protected]