Your team is losing hours to re-keying, chasing and workarounds. AI will not fix that on its own. Fixing the workflow will.
New software gets layered on top of old workflows, and the team ends up doing the same job in more places.
The same patient or appointment details typed into the diary, the comms tool, the payment system and a spreadsheet.
Recalls, unconfirmed appointments and outstanding balances handled by memory and sticky notes rather than a reliable process.
Key numbers like failed appointments and chair utilisation take a spreadsheet to find, so decisions wait or rely on gut feel.
Ten questions. Three minutes. Know where you stand, and see your two quickest wins. Nothing is stored on this page.
A monthly partnership for owners who want a calmer, better-run practice. Practical, vendor-neutral and measured against a baseline from day one.
We map your three costliest workflows, such as new patient journey, recalls and admin, set a baseline and agree what to fix first.
A monthly session, one workflow redesigned every quarter, and independent advice on which tools to buy, drop or connect.
We measure progress against your baseline, so you can see exactly what the partnership is returning.
No. I work on your processes, systems and management information. Patient data stays where it is. See the privacy policy for how enquiry details are handled.
Yes. RIG Enterprises Ltd holds professional indemnity insurance for its consultancy and advisory work. Details are available on request.
Yes. I am independent of any vendor. I advise a small number of dental technology companies on UK market entry. I take no referral fees or commissions, I never recommend a client's product without disclosing the relationship, and I work with only one company in any product category. Your interests come first: if they ever conflict with other work, I step back from the other work.
No. Most of the early value comes from fixing and connecting what you already have. AI comes in where it will genuinely pay back.
The Diagnostic is a fixed fee, followed by a monthly retainer. I will share pricing on your review call once I understand your practice.
Very little. Most of the work happens with you or your practice manager, with short sessions planned around clinical time.
Tell me about your practice and the one thing that frustrates you most. I will reply personally.