Privacy policy
Last updated: 26 October 2026
This policy explains how personal information is collected and used when you visit drrandeepgill.com, take the Practice AI Readiness Scorecard, make an enquiry, or work with Dr Randeep Gill. It is written to meet the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Dr Randeep Gill is a brand of RIG Enterprises Ltd, registered in England and Wales, company number 11223423. Registered office: 1a City Gate, 185 Dyke Road, Hove, BN3 1TL. RIG Enterprises Ltd is the data controller for the information described here. In this policy, "we", "us" and "our" mean RIG Enterprises Ltd.
For any privacy question or request, email [email protected].
What we collect and why
| What | When | Why, and lawful basis |
|---|---|---|
| Your scorecard answers | When you take the scorecard | To show you your result. Your answers are processed in your own browser and are not stored or sent to us unless you choose to send your result. |
| Name, email, practice name, role, number of sites, your score and weakest areas | When you submit the enquiry or review form | To reply to you and arrange a review call. Legitimate interests in responding to your enquiry, or steps you have asked us to take before entering a contract. |
| Your emails and any information you choose to include | When you email us | To reply and to keep a record of our correspondence. Legitimate interests. |
| Contact, billing and engagement details | If you become a client, or book a talk or workshop | To deliver the work, invoice and keep proper records. Performance of a contract and legal obligation (tax and accounting). |
| Basic technical data, such as IP address and browser type | When you visit the site | To deliver and secure the website. Legitimate interests. |
We do not ask for, and do not need, patient data. Please do not include patient information in forms or emails.
Marketing
We will only send you marketing emails, such as a newsletter, if you have asked to receive them. You can unsubscribe at any time using the link in any email, or by emailing us.
Who we share it with
We do not sell your information. We use a small number of trusted service providers to run the site and our business, who process data on our behalf:
- Cloudflare: website hosting, security and email routing.
- Tally: the enquiry and review form.
- Google: email (Gmail), document and spreadsheet storage, and the web fonts used on this site.
- Brevo: email delivery.
- Our accountants and professional advisers, where needed.
We may also share information if required by law.
International transfers
Some of these providers process data outside the UK, including in the European Economic Area and the United States. Where this happens, transfers are protected by UK adequacy regulations or by approved safeguards such as the UK International Data Transfer Addendum or the UK Extension to the EU-US Data Privacy Framework.
How long we keep it
- Enquiries that do not lead to work: up to 24 months, then deleted.
- Client and financial records: six years after the end of the financial year they relate to, as required for tax purposes.
- Newsletter subscribers: until you unsubscribe.
Your rights
You have the right to access your information, to have it corrected or deleted, to restrict or object to how we use it, to data portability, and to withdraw consent at any time where we rely on consent. To use any of these rights, email [email protected]. We will reply within one month.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Security
We use reputable providers, encrypted connections, authenticated email and access controls to protect your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Professional standards
RIG Enterprises Ltd holds professional indemnity insurance for its consultancy and advisory work. Details are available on request.